Home Loan

Frequently Asked Questions

  • Q1. Why do I need services and how frequently?

    Ans. Services are typically taken while one is buying, selling, renting the property, complaints with developer, at the time of pre possession, refurbishment or change of house, disputes, certifications, diligence, etc. There is no frequency and they are “On Demand” services

  • Ans. All legal support services are given by in-house lawyers with experience and apt education background for all administrative requirements. While we take litigation request but work with an empanelled law firm to represent the case. The opinion given can be used in any court of law.

  • Ans. Absolutely yes. We recommend to go through our Refund Policy for the same. We are till date zero percentage claims for refund. Many times the service request takes time to deliver due to external factors which are not in control, so time taken for the service cannot be a factor of refund. In case of refund request, a senior member gets involved to sort the issue and get to a resolution Refund Policy

  • Ans. We donot require any license at company level, but most professionals have their qualification to deliver services. We donot do any certifications but get our empanelled partner at a small cost, if required.

  • Ans. The valuation are done in two manner, desktop valuation by inhouse team and other option is to do it through our empanelled registered valuers. In both cases there is credible data to prove the valuation. In our experience difference in valuation expectation can happen only on agriculture lands or open land or building outside municipal limits, due to unorganised data source.

  • Ans. Each service is unique and personalised and typically take 7-14 working days to get delivered. Lot depends on the information from clients to start the request, post which major external factors define the delivery of services. We give estimate time of each service. We have seen less than 10% cases where the service was not delivered on time. These services shoot their timeless to additional 7-14 days.

  • Ans. Yes every service request has 2 escalation matrix and the email ids are given in every service request under process.

  • Ans. All cost matrix is on carpet area, this way we ensure you are only charged for what you are using.